Terms of Service
Plain English summary: Use the service fairly. We'll provide it reliably. Either party can end the relationship at any time. No auto-renewal surprises.
The Basics
MenuPlan.pro ("we", "us", "the Service") is a web application for menu planning and catering event management. By using our service, you agree to these terms.
Accounts
Creating an Account
- You need a Google account to sign up
- One person per account (no sharing accounts)
- You're responsible for keeping your Google account secure
- You must be at least 16 years old to use this service
Account Termination
You can delete your account at any time from your profile settings. We may terminate accounts that:
- Violate these terms
- Abuse the service or other users
- Attempt to circumvent payment
- Use the service for illegal purposes
We'll give reasonable notice before termination unless there's an urgent security concern.
Billing & Subscriptions
Our commitment: No surprise charges. No auto-renewal by default. No dark patterns designed to make you forget to cancel.
Free Tier
The free tier is genuinely free, forever. No credit card required. No time limits. Limited features, but no tricks.
Paid Subscriptions
- Billed monthly via Stripe
- Prices shown exclude any applicable taxes
- You can cancel at any time
- Access continues until the end of your billing period
Our Auto-Renewal Policy
This is important, so we're making it clear:
- No automatic renewal by default. When you subscribe, your subscription will NOT automatically renew unless you explicitly opt in.
- Opt-in renewal is capped. If you choose auto-renewal, it will renew monthly for a maximum of 12 months. After 12 months, you must actively choose to continue.
- We remind you. We'll email you before any renewal charge, giving you time to make a decision.
- Cancel anytime. One click cancels auto-renewal. No phone calls, no retention specialists, no guilt.
Refunds
- First 30 days: Full refund if you're not satisfied, no questions asked
- After 30 days: We don't offer partial refunds for unused time, but we'll work with you on a case-by-case basis
- Billing errors: Always refunded promptly
Price Changes
If we change prices:
- We'll give at least 30 days notice
- Your current billing period will complete at the old price
- You can cancel before the new price takes effect
AI Features
Heads up: AI features are included in your subscription today. However, AI API costs are unpredictable. If costs increase significantly, we may need to offer AI as a separate add-on or allow you to bring your own API key. We'll always give advance notice of any changes.
How AI Works
- AI menu suggestions are generated by Google's Gemini API
- Suggestions are recommendations, not guarantees
- Always verify allergen information independently
- AI may occasionally produce unexpected results
Your Responsibility
You are ultimately responsible for the menus you serve. AI suggestions should be reviewed and verified, especially for allergen safety. We provide tools to help, but the final decision is yours.
Your Data
Ownership
You own your data. Period. We have a license to store and process it to provide the service, but it's yours.
Export
You can export your entire database at any time. It's a standard SQLite file you can use anywhere.
Deletion
When you delete your account, we delete your data. See our Privacy Policy for details.
Acceptable Use
Don't use MenuPlan.pro to:
- Break the law
- Harass or harm others
- Send spam or bulk unsolicited messages
- Attempt to access others' accounts or data
- Overload or attack our systems
- Scrape or harvest data
- Resell the service without permission
Service Availability
What We Aim For
We strive for high availability and reliability. The app works offline, so you're not dependent on our servers being up at all times.
What We Don't Guarantee
Like all software, sometimes things break. We don't guarantee:
- 100% uptime (though we aim high)
- Specific response times
- That bugs won't exist
- That features won't change
Maintenance
We'll try to schedule maintenance during low-usage periods and give notice when possible.
Intellectual Property
Our Stuff
The MenuPlan.pro name, logo, software, and design are ours. You can't copy, modify, or redistribute them.
Your Stuff
Your content (events, menus, data) remains yours. We don't claim ownership of anything you create.
Open Source
We may open-source parts of the codebase in the future. If we do, those parts will be under their own open-source licenses.
Liability
Food Safety
MenuPlan.pro is a planning tool. We are not responsible for:
- Food preparation or handling
- Allergic reactions or dietary incidents
- Decisions made based on AI suggestions
Always verify allergen information independently and follow proper food safety practices.
General Limitations
To the maximum extent permitted by law:
- The service is provided "as is"
- We disclaim warranties of merchantability and fitness for a particular purpose
- Our liability is limited to the amount you paid us in the last 12 months
- We're not liable for indirect, incidental, or consequential damages
Disputes
If you have a dispute with us:
- Email us first at support@menuplan.pro. Most issues can be resolved quickly.
- If we can't resolve it informally, disputes will be handled under the laws of [Your Jurisdiction].
Changes to These Terms
- We may update these terms occasionally
- Significant changes will be announced via email and in-app notice
- Continued use after changes means you accept the new terms
- If you disagree with changes, you can close your account and request a prorated refund
Contact
Questions about these terms? Email legal@menuplan.pro
Our promise: We wrote these terms to be fair, not to protect us at your expense. If something here seems unreasonable, let us know.